Website Maintenance

Terms and Condition For Website Maintenance

Website maintenance refers to technical maintenance and does not include the creation of new content or pages for the Client’s website.

Website maintenance is an agreement to the following:

  1. WordPress version updates
  2. WordPress security and plugin updates
  3. Backup of WordPress database
  4. Update or edit of content on existing pages
  5. Creating of new email acocunts
  6. A featured article and backlinks from my private network of websites

The duration of the website maintenance agreement is dependent upon the method of payment – every 3 months or every 12 months, and is based on the Client’s preference.

1. Quotation
The price for website maintenance agreement shall be as detailed on the quotation delivered to the Client. The Client shall agree to the details as contained in the quotation and approve the quotation before work commences.

2. Payment Schedule
The Client may choose to pay quarterly (3 months) or annually (12 months). Payment may be made in cash, cheque, bank transfer or PayPal.

3. Maintenance Reports
The client shall receive a monthly report on work done – Website Maintenance Logbook.
The Logbook will detail the following:

  1. Software updates
  2. Plugins Update
  3. Security Scan
  4. Website visitor traffic
  5. Work done on website

Most technical maintenance are routine and has no down-time whatsoever. In the event of any major maintenance, the client will be informed and advised before work proceeds.

Datebase backup is conducted every week as our Standard Operating Procedure.

4. Cancellation
Cancellation of the website maintenance agreement at the request of the Client may be effected by email at any time before the end of the quarter if payment is made quarterly or at the end of the 12 months if the payment is made annually. In the event that the agreement is terminated before the quarter or year is up, the website maintenance will continue until the end of the payment period. There will be no refunds instead the work will proceed until the duration of the period has expired.


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